Misty morning light over Ubud rice terraces in Bali
Our Story

Built by locals. Trusted by hotels. Loved by guests.

A concierge network born in Ubud.

Bali Concierge was founded by a small team of Balinese hoteliers and drivers who saw a gap between the world-class hospitality of Ubud's resorts and the transport experience of their guests. We partner with boutique hotels, private villas and wellness retreats to offer a trusted, curated network of English-speaking local drivers, private tours and airport transfers.

Every driver is personally vetted, insured, and trained in guest hospitality. We share transparent commissions with our hotel partners and pay our drivers fairly — because great travel experiences start with people who love their island.

Locally owned

100% Balinese-owned and operated in Ubud.

Fully vetted

Background checks, KTP & SIM verification.

Sustainable

Support for village-based drivers & tour guides.

Award-winning

TripAdvisor Travellers' Choice 2024 & 2025.

18,400+
Guests served
42
Partner hotels
68
Vetted drivers
4.96
Average rating